NEXUS Commerce OS
From a WhatsApp conversation to an order, a customer and data
NEXUS Reply OS · Validate before building
NEXUS WhatsApp Auto-Reply OS
Instant answers to repeated questions, and the rest to a human
Built after the first one, and only on a number from the interviews.
- Finance
- PDF/Excel/print reports
- Indicators
Prices on request: we send a quote by plan, modules and branches within two working days.
The workflow we replace
Eighty percent of WhatsApp messages are the same questions — price, location, hours — answered by hand at peak time or not at all.
The operational outcome
Approved reply rules answer instantly, conversations that need a human are handed over with context, and a report shows how many were answered automatically and how fast.
What the first release includes
- Conversation inbox and who answered (bot/human)
- Reply rules and FAQs
- Handover to staff with context
- Working hours and after-hours message
- Response report and automation rate
- Finance module: revenues, expenses and a monthly income statement
- PDF, Excel and print export of reports
- Indicators and a dashboard inside the system
- Quote on request by plan and modules
What comes after
- AI answers on the business’s knowledge with review
- Booking and ordering from inside the conversation
What we deliberately do not build: Runs through an official WhatsApp provider with approved templates; no bulk messaging and no non-consenting numbers.
Questions we hear often
When is it available?
This is a demo to test the idea. We do not build the system before twenty interviews with businesses in the sector in Madinah; register interest to be among the first.